The car-buying process of today begins online. Automotive customer relationship management assists car dealers and salespersons in attracting leads and advancing customers quickly through the sales funnel.
Car dealers can use it to market their showrooms attract new customers, and track communication with customers across all channels, including social media, email, contact forms, phone calls, and search engines.
In this blog post discover the top 11 best automotive CRM software, their features, pricing, reviews and how you can utilize them. By the end of this post, you will be able to find the best CRM software for Car dealerships.
11 Best Automotive CRM Software for Car Dealers
We examined some of the best automotive CRM software for car dealerships. They include:
1. Salesforce
Salesforce is one of the best automotive CRM software for car dealers. It helps boost the productivity and efficiency of your sales team. Salesforce is one of the most commonly used customer relationship management (CRM) platforms.
It provides teams with the resources they need to expand their client base, acquire new leads, and close sales more quickly and from more locations.
Features
- Email integration
- Sales forecasting
- contact
- Lead management
- File sharing and syncing
- Reports, dashboards, and much more
Pricing
- Free trial
- Starting price: $25.00/month/user
- Sales professional – $75 per user per month
- Service professional – $75 per user per month
2. ARI (Auto Repair Software)
ARI is one of the most reliable and affordable auto repair CRM software for the automotive industry with a monthly fee of just $19.99
ARI has an amazing feature set that is all intended to make your job easier. It was developed especially for auto repair companies and freelance technicians. The goal of this automotive software is to assist technicians in diagnosing automotive problems with ease, creating work cards and repair orders with ease; and quickly creating and sending electronic bills to their clients.
Features
- Billing & invoicing
- Inventory management
- Labor rates
- Maintenance
- Parts management
- Vehicle tracking
- Work order management
Pricing
- ARI Free: $0/month
- ARI Pro: $29.99/month
3. Frazer Auto Dealer Software
Frazer is a comprehensive automotive dealer CRM software that is suitable for independent automobile dealerships. Frazer helps supply dealers with a dealer management system that is of a high caliber, is simple to use, and comes at an affordable price while also ensuring that you get the best of customer support.
Features
- Product Catalog
- Buy-Here-Pay-Here feature
- Contact database
- F&I management
- Form printing
- Used Car lot
- Financial management
4. Liveperson Automotive CRM
Liveperson Automotive facilitates operational CRM, allowing you to concentrate on customer-centric processes such as customer communication and question resolution. Additionally, messaging and live chat solutions are available for both the sales funnel and after-sale service.
Features
- Easy to set up
- Real-time chat
- Trade-in value check
Pricing
- Available on request
5. Selly Automotive CRM Software
Selly is an advanced automotive CRM software that lets dealerships handle calls, texts, emails, and automated follow-ups.
For independent auto dealerships, Selly Automotive is a popular CRM and communication tool that handles online, telephonic, and SMS queries. It has gained recognition for using a cutting-edge strategy in digital marketing for auto companies. Powersports, RV, BHPH, independent, and small dealers are currently served by it.
Features
- Call routing
- Autoresponder
- Automated follow up
Pricing
You can only know of Selly Automotive’s pricing after you’ve attended its product demo.
6. ProMax
ProMax Automotive offers a comprehensive range of car care services at a reasonable price.The main goal of ProMax automotive CRM is to assist your dealership in increasing the number of automobiles sold as well as the number of repeat customers it retains. This is accomplished by streamlining your workflow and reducing the complexity of dealership management, allowing you to focus more on customer satisfaction.
In addition to the standard CRM features, you can use Pro Max to create websites, monitor calls, manage inventory, generate leads, and do a lot more.
Features
- Inventory management
- Desking
- Credit reports
- Call tracking and lead generation
7. Dealer Socket
With Dealer Socket automotive CRM software, you can be sure to meet and surpass your goals. This software also helps you maximise sales, and profitability, connect across all departments and devices, and manage client relationships seamlessly.
Features
- Sales & Marketing
- Franchise dealership management
- Independent dealership management
- Group management
8. IzmoCars Car Dealership CRM
IzmoCars offers dealerships CRM software that is affordable. They provide car retailers with a comprehensive digital web platform. IzmoCars enables you to manage sales prospects more effectively by adjusting to the chosen communication medium of your consumers.
They are the only multilingual, customizable web platform with clients in seven countries.
Features
- Customizable responsive web platform
- Cloud-based digital platform technology
- Lead consolidation
- Web analytics
- Customer data
Pricing
The company’s prices are not published on its website, you have to contact Izmocar’s sales team to receive a personalized quote.
9. Autoraptor
AutoRaptor’s CRM software is robust, reliable, and simple to use for both franchised and independent car leaderships.
AutoRaptor outshines other automotive CRM software due to its user-friendly features that aid independent dealers in not losing out on sales chances.
They also provide dealers with tools to boost their sales team’s efficiency by filtering out low-quality leads. These tools include powerful automation, email, and SMS marketing, a license scanner, reporting insights, and integrations with third-party services. Their customer service is top-notch, giving dealers an advantage they didn’t know they were missing out on.
You can integrate AutoRaptor’s CRM with other software including Carsforsale.com, CDK Drive, Dealer Car Search, Autosoft, and many others.
Features
- Activity Tracking
- Lead Capture
- Lead distribution
- Campaign management
- Lead nurturing
- Lead scoring
- Pipeline management and lots more
Pricing
Starting Price: $299.00/month
10. Zoho CRM Software
Zoho is one of the most widely used automotive CRM software in the industry, currently used by over 250,000 companies in 180 different nations. Zoho CRM’s automation is built with bespoke algorithms and even AI support that lets you automate the entire workflow from start to finish.
More interestingly, the company provides support for you if your company is having trouble with attrition or you feel that your KPIs aren’t adding up.
If you are looking to increase client acquisition and retention rates, you may want to consider Zoho CRM. It combines cutting-edge functionality with an appealing and user-friendly interface.
Features
- Customizable
- Scalability
- Integrate with other apps
- Extensive developer platforms
Pricing
- Price varies depending on your country.
11. VinSolutions
VinSolutions is yet another customer relationship management (CRM) system that can seamlessly interface with all of the other software packages utilized by a car dealership. A Withdealership can increase market share and revenue by marketing to anyone, anywhere, and without physical limits via their web-based platform.
Features
- Instant communication with customers
- sales report
- Data security
- Team accountability
Pricing
Available after getting a quote
Conclusion
There are still many more efficient and productive automotive CRM software out there, but we have limited our list to the ones that are commonly-used, provide top-notch features, and are affordable.
Ready to skyrocket your car dealership business, you visit the website of these automotive CRM software to get in touch with the sales team to get a quote.